Administrative Office Technology


The Administrative Office Technology program is designed to develop the skills, knowledge, and attitudes that office professionals need to secure good jobs and succeed in today's computerized offices as well as the more traditional office environments.  Students have the opportunity to work and experience extensive "hands-on" training with modern office equipment and computer software. Each phase of the program has been carefully structured so that every student may reach the maximum skill level regardless of prior office training or experience.

Trainees may select a major area of interest leading to a diploma from those listed below. Within each major area, students also have the opportunity to develop the skills needed for several different certificate levels of training.  Students receive up-to-date instruction, realistic work simulations, and experience on today’s most widely used office equipment. The program features externship, co-op employment, and articulation with secondary and post-secondary schools for transition through the instructional process.


Information Detail
Time Commitment Full Time, Part Time
Typical Program Length 12 Months
Clock Hours 1,296
Class Type Day
Credentials Certificate, Diploma
Total Tuition/Fees $3,936.00
Textbook/Supplies Cost $2,243.00
Consumer Information View Info

Program Credentials

Option NameHoursCredentials
General Office Assistant 432Certificate
Office Software Specialist864Certificate
Medical Administrative Assistant1296Diploma
Accounting Assistant1296Diploma
Administrative Assistant1296Diploma

Campus Locations

Main Campus
3070 Hwy 64
PO Box 89
Crump, TN 38327

Job Duties

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Job Outlook

Bright Outlook: Yes

Currently employed in the area: 53,690

Current job openings per year: 5,510


First Trimester: 
AOT0001 Worker Characteristic
AOT1010 Orientation and Safety
AOT1020 Office Technology Foundations
AOT1030 Keyboarding/Data Entry
AOT1040 Office Procedures I
AOT1050 Computer Essentials
Second Trimester: 
AOT0002 Worker Characteristic
AOT2010 Word Processing Applications
AOT2020 Spreadsheets Applications
AOT2030 Office Procedures II
AOT2040 Employability Skills
Third Trimester: 
------------ Students select diploma path------------
----------Administrative Assistant Diploma----------
AOT0003 Worker Characteristic
AOT3010 Business Communications
AOT3020 Customer Service
AOT3030 Financial Functions
AOT3040 Practicum & Simulations
-----------Accounting Asssitant Diploma----------
AOT0003 Worker Characteristic
AOT3050 Accounting
AOT3060 Payroll
AOT3070 Automated Accounting
----------Medical Administrative Assistant----------
AOT0003 Worker Characteristic
AOT3080 Medical Terminology
AOT3090 Medical Ethics & Office Management
AOT3100 Intro to Medical Insurance
AOT3110 Electronic Health Records
AOT3120 Medical Practicum & Simulation


Microsoft Office User Specialist (Word 2013)
Microsoft Office User Specialist (Excel 2013)
Microsoft Office User Specialist (PowerPoint)
Microsoft Office User Specialist (Outlook)
Microsoft Office User Specialist Expert (Word 2013 and Excel 2013)
Microsoft Office User Specialist (Master)
Intuit Quickbooks Certified User
National Health Care Association – Certified Medical Administrative Assistant
National Health Care Association – Electronic Health Record Specialist Certification
National Health Care Association – Certified Billing and Coding Specialist
National Association of Certified Public Bookkeepers (NACPB) – Accounting Certification
NACPB – QuickBooks Certification
NACPB – Payroll Certification


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